ISHA AI ACE is a high-performance, on-premise AI ecosystem engineered to automate the classification and forensic auditing of national SMS and email traffic. Built for Regulatory Authorities, it bridges the gap between raw telecom data and enforcement — combining state-of-the-art machine learning with a deterministic regulatory rules engine for explainable, forensic-grade decisions at scale.
A tiered architecture designed for maximum classification accuracy, regulatory transparency, and zero operational compromise.
Deep semantic embeddings fused with keyword vectorization and 20 handcrafted structural features — OTP patterns, link entropy, digit ratios — for intent recognition far beyond simple keywords.
Calibrated 0.85 confidence threshold. Predictions below threshold are auto-flagged as "Ambiguous" and routed for priority manual review — preventing automated errors at regulatory scale.
Deterministic JSON-configurable logic layer implementing a strict one-way escalation valve — can promote risk levels from Service to Promotional, never downgrade. Fully auditable.
14+ tested architectures evaluated. Switch between the Primary model (~11.5ms) for high-accuracy batch work, or the Lightweight mode (~1ms) for ultra-low latency inference on standard hardware.
Role-Based Access Control with immutable audit trail. Fully air-gapped, on-premise deployment with zero external data transmission — designed for national security and data protection compliance.
Cron-triggered daily classification jobs process 20,000+ incoming complaints automatically. Auto-generated forensic reports are ready each morning for regulatory review — no manual intervention.
A deterministic, tiered architecture ensuring every classification decision is explainable, auditable, and regulation-compliant.
Designed to handle 20,000+ daily complaints and training on 5 lakh records entirely on-premise — no cloud dependency, no GPU required.
* Hardware to be provided by the client. API endpoints for existing database integration to be provided by the client.
Get in touch to schedule a demonstration for your procurement or regulatory team.